Fed up.......but unfortunately not literally!
So.......after having contacted Samsung Australia re 'Our Telly' it would seem that they cannot do anything about the warranty because it is a UK TV and not made in Australia. Samsung warranties are not international apparently. They recommended contacting Samsung UK and getting advice from them.I did.....but it sounded very much like I was put through to Samsung Mumbai.'Keith'.....it can't have been his real name, told me that there was nothing he could do because the TV was no longer in the UK........How irritating to be told by someone who was not actually in the UK himself that my warranty was not valid because the TV that we bought in the UK is no longer in the UK......and anyway Samsung only give warranties for one year and not five like John Lewis."Oh, so you are saying that at Samsung you kind of expect your TV's to go bust after one year?"Take that 'Keith'!He recommended talking to John Lewis from whom we bought the TV.I did......they were very keen to help and it was all going very well until I mentioned that the TV was now in Australia."Oh, sorry......but if you brought the TV back to the UK........"As if that really was a valid option!We are going to have to fork out for it to be mended.....if we can find a flippin' TV repair man!I tell you it is easier finding a Koala!