Badger Galore
Staying ‘Up Over’ for a while.
'Following procedures!'
So......after whinging about Elaine yesterday, I discovered two missed calls on my phone, in the afternoon, and a message from a Bronwyn.I rang Bronwyn back."Thank you," she said, " I wanted to follow up your phone call from this morning and wondered if you would be willing for us to take a statement." Bronwyn was high up in Blue Care.I reiterated that I did not think that Elaine could help herself and that it was just in her nature, (as a buffalo wrestler) and that she was not really a delicate person. I said that in no way had I intended for Elaine to get into trouble and certainly did not want her to find out that this had all come from us.......I was having visions of waking in the night with Elaine standing over me saying......."There's room in my husband's grave for you!"Bronwyn understood but said that they had procedures that needed to be followed under such circumstances. She was concerned that if Elaine was being heavy handed with Dulcie it was probably the case with other clients too.....who have yet not said anything."Can we do the statement over the phone?" I asked."We prefer to do it face to face," she said.I explained that I did not think Dulcie would be comfortable with that but that we would all discuss it when Will got home from work and that I would ring her in the morning.We did chat and I was right. Dulcie just wanted to let it lie now. I rang Bronwyn back this morning and explained our decision. I said I was sorry that we could not help them further. I said that it had not been my intention to set all this in motion and that I was just, in my role of 'Carer', looking out for the person I was caring for and I did not wish to cause Elaine or Blue Care any trouble. Bronwyn understood and was very apologetic for the whole thing and said they would be ensuring that it did not happen again but did say that we would not see Elaine again.It is all for the good....and hopefully it has helped others as well but I hope that it does not mean that Elaine is disciplined or let go.......but hopefully that she gets some further training and close monitoring......after all, she has a husband to bury and two 'Westie' possum killers to provide for.
'Setting the dog amongst the possums!'
We were still getting breakfast ready when there was a tap at the door this morning.I opened it to find Elaine on the other side of the screen door.Like waking to a cloudy day, it was a bit of a downer.Every time I see her I wonder if she has buried her husband yet...but daren't ask.She came in and sat down at the table asking how our trip away had gone.She had brought in the local free paper that she found lying on the drive where it had landed after being flung from a car.Dulcie was looking at it as she ate her breakfast.'How my dog saved a possum' was an article on the front page which I read out.Elaine jumped in. "My dog killed one! I came down one morning and there it were, stiff as a poker, with its legs in the air on the kitchen floor. My auntie who were visiting said 'is it a toy?' I said 'no, it's bloody real!"Dulcie had finished her breakfast."Are you ready for your shower?" Asked Elaine."No, I'll just finish my cup of tea," and she did."I didn't wake up until 8.00" said Elaine, "I thought, 'S?$%! I have to be at work by 8.30!'"It's marvellous how dedicated and professional Elaine is in her work.When the shower was over Dulcie came out shaking her head."She's as rough as guts" she hissed.Elaine left. Dulcie made an expressive hand gesture as she disappeared out of the door."She wouldn't feel herself, she's that fat! She's just rough. She grabs you!"I went downstairs and rang Blue Care and got through to Lynn.I explained who I was and said it was a bit of a delicate matter. She put me through to Robyn.Robyn sounded World weary, as if I was the 99 th person to make a complaint that day."We've just had Elaine," I said, " for Dulcie's shower and a few times Dulcie has said that she is too rough. I have asked Elaine to be gentle with her before but again today Dulcie said she was very rough. Dulcie is 92 and bruises very easily. I don't think Elaine can be as delicate as the job requires.""Right, I'm sorry," said Robyn, " I will see to it that we send someone else next time."Little did I know that I would be setting 'the dog amongst the possums!'